Our office will begin to resume normal operations on Monday, May 4, 2020. Although we are very excited to see our patients and resume providing important oral health treatment, we understand as a community and as a state we are not in the containment phase for the coronavirus yet.
Therefore, in addition to our usual stringent protocols to ensure patient and staff safety, there will be several interim protocols that our office will undertake. These protocols are in line with the CDC and ADA as well as local and state mandates. These include, but are not limited to:
- Car check-in and screening: Patients will remain in their vehicles when arriving at the office. Please call the office to alert our staff of your arrival. You will be asked a few COVID-19 screening questions prior to entering the waiting area.
- Temperatures: All patients will have temperatures taken prior to being taken back to the clinical area.
- Personal Protective Equipment (PPE) – all clinical staff will be wearing treatment-specific PPE based on the CDC’s recommendation.
- Reservation of 1st appointment slots for immunocompromised patients.
- Frequent spraying and wiping down of common areas such as restrooms and waiting area.
Please understand these are only interim recommendations, and we have always followed CDC disinfection guidelines closely prior to the COVID-19 pandemic. Should you have any questions or concerns, do not hesitate to ask us.
Finally, please be aware that we will reserve these first appointments of reopening for patients with urgent conditions that have been waiting during the closure. There will be increased time between treatment appointments, and we must ensure we have adequate personal protective equipment for all clinical staff. We understand that there are many patients who are anxious about their oral health, and we will accommodate everyone as efficiently and as safely as possible.
Thank you everyone for your understanding, and please continue to abide by all local and state recommendations and mandates. Our reopening hopefully provides a small glimmer of hope, and we look forward to putting this all behind us!